Got questions? This way.
FAQ stands for Frequently Asked Questions so that’s what this is: a series of questions customers have frequently asked. We just wrote them down for you.
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General questions:
Get an overview of Assentir as a product, its core features, functionalities, and the technology behind its effectiveness.
Assentir provides several essential tools that streamline business operations:
- Contact Management
- Deals Pipeline Management
- Document Management
- Real-Time Insight
- Workflow Automation
- Collaboration Tools
Yes, Assentir integrates with various third-party applications to enhance your workflow. This includes email marketing platforms, communication tools, and project management software.
Yes, Assentir offers a customisable interface, allowing you to tailor workflows, views, and data fields to suit your specific business needs.
Absolutely. Assentir is scalable and customizable, which means as your team expands or your sales process evolves, the platform grows with you. Whether you’re closing your first few deals or managing a large sales team, Assentir provides the flexibility needed to adapt to any stage of growth.
Billing & License usage:
Learn about Assentir’s pricing models, license options, and billing flexibility.
Yes, Assentir offers a 14-day free trial that gives you full access to all the platform’s features. During this period, you can explore our CRM tools, deal management features, and automation workflows to see if it suits your business needs before committing to a subscription.
Assentir offers both monthly and annual billing options. With annual billing, you can save up to 20% compared to monthly subscriptions. Your billing cycle starts on the date of subscription, and payments is secured by our provider
Absolutely. Assentir offers flexible subscription management, allowing you to upgrade or downgrade your plan at any time based on your business needs
You can cancel your subscription at any time. If you cancel a monthly plan, access remains until the end of your current billing cycle. Annual subscriptions can also be canceled, you will maintain full access to the platform until the end of the paid term.
Assentir’s workspace-based licensing model allows you to easily manage users and permissions. You can add or remove users at any time via the admin dashboard with no additional cost, subject to fair usage.
Support & updates:
Learn about the support Assentir provides to help founders and growing teams succeed.
Assentir offers comprehensive support through multiple channels to ensure founders and teams have the help they need when they need it:
- Email Support
- Knowledge Base
- Live Chat Support
Yes, we provide guided onboarding sessions and on-demand help for new businesses.
You can report bugs or request new features directly through the in-app feedback tool or by contacting our support team via email. We value user feedback and prioritize improvements based on customer input.
In the unlikely event of an issue or downtime, Assentir has a dedicated status page where you can track the current status of the platform and receive real-time updates. You will also be notified of any issues via email.
Assentir ensures that all users are informed of updates in advance. Updates are communicated through email notifications that outline new features and changes to the platform.